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Make an application on our website, tell us how much you'd like to borrow and over how many months. We'll ask you to send us your bank statements. This helps us to make sure the loan payments are affordable and is much quicker than doing it over the phone.
We'll give you a link to send to your guarantor so they can complete their part of the application. Once your guarantor is accepted, we'll also ask them to supply their bank statements. This is to make sure the payments are affordable, just in case they ever needed to step in.
Once your guarantor has finished their part, we'll give them a quick call to confirm their details and to arrange paying out the money. We may need to give you a call too, just to finalise everything. We'll always let you know if and when we can pay out the loan.
We aim to pay out every loan within 24 hours of the guarantor being accepted. We pay the money into the guarantor's bank account, for them to give to you. This is to protect customers from fraud, by making sure the guarantor is aware of the loan.
We will always do everything we can to make sure your loan is paid out as quickly as possible.
We aim to pay out every loan within 24 hours of the guarantor being accepted. If you and your guarantor complete the application online, and all checks are completed without issue, we could get the money to you sooner.
When your guarantor has signed the online agreement, we'll give them a call to confirm their details. We may need to give you a call too, just to finalise the application. We'll always let you know when we can pay out your loan.
Some things that could slow your application down are:
1. If we're not able to speak to your guarantor when we call.
2. If your guarantors property documents are difficult to locate
3. You've applied over a public holiday or weekend, in which case we'll process your application as soon as we're back in the office.
4. We need something additional from you like proof of ID or a different bank statement.
The most important thing to know about our guarantor loans is that you only pay interest for the time you have the loan, because we calculate our interest daily.
For example, if you borrow $5000 over 36 months but decide to repay the loan in 12 months, you'd only pay interest for those 12 months.
There are no early settlement fees or charges for making extra payments, so you're free to make as many extra payments, alongside your set monthly repayments, as you like.
To make any extra payments online simply log in to your ClearLoans account here
From the Dashboard you can ‘Make a payment’ from your Quick Links or View your payment details and make a payment through there.
To settle your loan early, you can call us directly on 1300 430 935 (9am - 6pm (AEST Mon-Fri)
To view your settlement figure log in to your ClearLoans account here and from the Dashboard under ‘Quick Links’ you can view your current settlement figure by selecting the ‘View Settlement figure’.
Please note that your settlement figure is only valid for 24 hours so if you would like to settle the loan please call us within 24 hours to ensure you have the up-to-date figure.
ClearLoans is a guarantor lender; all of our customers must have a guarantor for us to lend to them. A guarantor is a great sign to us that someone trusts you and that we should too, no matter what your credit score!
A guarantor's responsibility is to make the loan repayments if the borrower does not. A suitable guarantor is someone who is aged 18-75, has a good credit history with no trouble paying bills in the past, and who can afford to make the monthly payments if you don't.
Although they do not have to be a homeowner, it may increase the possibility of us accepting them as your guarantor if they do own their own home.
We've made our loan process as simple and stress-free as possible for both you and your guarantor.
Once you've completed our five minute application, we'll give you a link for your guarantor so they can complete their part.
Your guarantor will be asked to send us their bank statements. This will cover their monthly income (such as salary, pension and benefits) and any expenses to make sure the loan payments are affordable. This is just in case your guarantor ever did need to step in and make payments.
When your guarantor has done this, we'll give them a quick call to confirm their details, check they understand their responsibilities and to arrange paying out the loan.
Don't worry if your guarantor has been declined, the most important thing is we've already accepted your application and want to help you get the money you need.
You just need to find someone else to be your guarantor instead. As soon as you've found someone new, we'll check that the payments are affordable for you both and will then arrange paying out the loan.
There are a few reasons why we're unable to accept someone as a guarantor, but the most common is if their credit score doesn't meet our criteria.
If someone is a guarantor, it will be up to them to make the loan payments if you did not. By looking at their credit score, it allows us to see if they've kept up with their own bills in the past. This helps us to decide if they would be a suitable guarantor.
Other reasons include:
No, we could lend you money as long as you aren't bankrupt and can afford the loan as well as having enough money left over to live your normal life.
Though you do not need to be employed, you will need a source of income to repay the loan. This doesn't have to come from a full or part time job; we can accept applicants on benefits/centrelink, for example.
We’ve made repaying your loan as flexible and stress-free as possible for you. That’s why we give you the option to change your repayment date so that it works for you.
Simply log in to your ClearLoans account here and ‘View Payment Details’ to select ‘change repayment date’
There are some rules to consider before changing your payment date:
It is important that payments are made in full and on time each month, as that is our contractual agreement.
We’ve made repaying your loan as flexible and stress-free as possible for you. That’s why we give you the option to change your repayment date so that it works for you.
Simply log in to your ClearLoans account here and ‘View Payment Details’ to select ‘change repayment date’
There are some rules to consider before changing your payment date:
If your payment is late, we will notify both you and your guarantor and then collect the payment from them immediately.
At ClearLoans, we do not judge you based on your credit score.
All we require is that our borrowers are Australian-residents aged 18-75, not on an active bankruptcy, Part IX Debt agreement or equivalent and able to comfortably afford the repayments.
You will also need a friend or family member who trusts you to be your guarantor.
You can live at the same address as your guarantor, as long as they are 18-75 with a good credit history and are able to make the monthly payments if you don't.
However, if you and your guarantor have shared finance and income, we need to be sure that this loan wouldn't put either of you under any financial strain when making repayments on the loan, and make sure that neither of you have had trouble paying bills in the past.
Unfortunately, we can only offer loans to people that live in Australia because other countries have different rules.
As long as you’re aged 18-75 and are not currently bankrupt or on a Part IX Debt Agreement (or equivalent), then we could accept you for a ClearLoans loan.
You will need a guarantor; someone aged 18-75 who has a history of paying their bills on time. Your guarantor will be responsible for making any payments you do not, so it’s really important that the payments are affordable for you both.
Before we pay out the loan we will ask both you and your guarantor to securely send us your bank statements so we can make sure the payments are affordable, then we’ll give your guarantor a quick call to confirm their details and to arrange paying out the money. We may need to give you a call too, just to finalise everything. We’ll always let you know if and when we can pay out the money.
No, we can't lend to you whilst you're bankrupt, because we don't think it is responsible. Once your bankruptcy is discharged, we would be able to consider an application from you.
If your credit file hasn't been updated yet, you'll just need to send us a copy of your discharge papers.
Before we lend money, we need to make sure you are able to afford the repayments and understand the terms of the loan. We explain this to you and your guarantor over the phone before paying out any loan.
You need to be able to have this conversation with us, and be able to discuss your finances with us, in English.
If you can't have this conversation with us without the use of a translator, then we can't be sure that you will completely understand the responsibilities of taking a ClearLoans loan, and so wouldn't be able to accept you.
No, we could lend you money as long as you aren't bankrupt, on a Part IX Debt Agreement (or equivalent) and can afford the loan as well as having enough money left over to live your normal life.
Though you do not need to be employed, you will need a source of income to repay the loan. This doesn't have to come from a full or part time job; we can accept applicants on Centrelink, for example.
If your payment is not received on the due date, we will always try to resolve the situation by attempting to collect the payment from your secondary payment method. If we are unable to do so we'll collect payment from your guarantor as agreed.
We will always keep both you and your guarantor updated along the way to make sure everyone is aware of the state of the account.
Yes, we can accept a retired guarantor as long as they're aged 18-75 and haven't had trouble paying bills in the past. Although they do not have to be a homeowner, it may increase the possibility of us accepting them as a guarantor if they do own their own home.
The guarantor will have to pay the loan back if the borrower doesn't, so they must be able to afford the monthly payments and still have enough money to live their normal life.
Your guarantor doesn't need to be a homeowner, but if they are, we may be more likely to be able to accept them, so we always recommend asking someone who owns their own home first if you can. Don't worry, their home isn't at risk.
A suitable guarantor is someone who is aged 18-75, has a good credit history and hasn't had trouble paying their bills in the past, and who can afford to make the monthly payments if you don't.
Your guarantor would need to fully understand their role as guarantor. To make sure that every guarantor understands their role, we explain this to them over the phone before paying out any loan.
They would need to be able to have this conversation with us, and be able to discuss their finances with us, in English.
If the person you've chosen to be your guarantor can't have this conversation with us without the use of a translator, then we can't be sure that they will completely understand the responsibilities of being a guarantor, and so we wouldn't be able to accept them.
Every ClearLoans loan needs to have a guarantor. A suitable guarantor is someone who is aged 18-75, hasn't had trouble paying their bills in the past, and who can afford to make the monthly payments if you don't.
Although they do not have to be a homeowner, it may increase the possibility of us accepting them as your guarantor if they do own their own home.
If you’re having trouble finding a guarantor who trusts you, then stop and have a think about whether borrowing money is the best option for you.
Whilst somebody is a guarantor for a ClearLoans loan, they can’t borrow another loan from ClearLoans. You may only be on one ClearLoans loan at any one time, as borrower or guarantor.
However, your guarantor may be able to apply for a loan elsewhere. They must pay your ClearLoans loan back if you don't, so they should only take out their own loan if they will still be able to afford the monthly payments on your ClearLoans loan, should they need to, and still have enough money to live their normal life.
We use guarantor’s debit cards as a form of ID check, to protect them against Fraud.
After the loan is paid out, if the borrower misses a payment we may ask the guarantor to pay. We would use the guarantor’s debit card to take the payment and keep the account up-to-date. Therefore, it is really important that the guarantor keeps their card details updated.
That's fine. Your guarantor doesn't have to live in their own home; in fact, they don't even have to be a homeowner, but they are more likely to be accepted as your guarantor if they do.
Your guarantor needs to be 18-75, with a good credit history. They agree to pay the loan back if you don’t, so it's important that they can afford the monthly payments whilst having enough money to live their normal life.
If your loan hasn’t been paid out yet, you can change your guarantor. Call us on 1300 430 935 9am - 6pm (AEST) Mon-Fri and we’ll be happy to help.
If you already have a loan with us, you can change your guarantor by repaying your current loan in full and applying for a new loan and choosing to use a new guarantor.
We pay the money into the guarantor’s bank account to protect them against fraud. This way we can make sure they’re aware of the loan.
Your guarantor can then either transfer the money to you or withdraw the funds for you as cash.
If you're asked to send in proof that your guarantor is a homeowner, the following documents are acceptable:
Being a guarantor for someone is a serious commitment. Before you agree to be a guarantor we want you to be 100% sure that it is the best option for you.
When considering if you should be a guarantor, we recommend you ask yourself the following questions:
If you are comfortable with the guarantor responsibilities and trust the borrower, then we will too.
Yes, but if you have shared finance, we need to be extra sure that having this loan wouldn't put either of you under any financial strain, and that you haven't had any problems paying bills in the past.
If you and your partner don't have shared finance, then the normal rules apply and we can accept them as long as they meet our criteria.
A suitable guarantor is someone who is aged 18-75, has a good credit history, and can afford to make the monthly payments if you don't.
Your guarantor doesn't need to be a homeowner, but if they are, we're more likely to accept them.
No, your guarantor doesn't have to be employed, but must be aged 18-75, an Australian resident and not have had any problems paying their bills on time.
They will need to be able to afford to cover the loan repayments if you do not make them, while still being able to live their normal life.
Your guarantor must live in Australia.
A suitable guarantor is someone who is aged 18-75, has a good credit history with no trouble paying bills in the past, and who can afford to make the monthly payments if you don't.
Although they do not have to be a homeowner, it may increase the possibility of us accepting them as your guarantor if they do own their own home.
We contact the guarantor directly so that we can be sure they understand their responsibilities as a guarantor.
The guarantor will have to pay the loan back if the borrower doesn’t, so it's important they can afford the monthly payments as well as having enough money to live their normal life.
Guarantors have their own self-service ClearLoans account so you both have full visibility on the status and progress of your loan account.
Both the borrower and the guarantor have separate log in details based on mobile number and dates of birth.
From your Guarantor ClearLoans account, guarantors can:
As guarantor, you can quickly and easily update your details in your ClearLoans account. Simply log in here
From the Menu click ‘My profile’
Simply edit your mobile number, email or address in the relevant boxes
Click the ‘Update’ button to update your details
We will look at the guarantor's credit file to make sure that they are financially stable and haven't had trouble paying back their bills in the past.
Anyone searching their credit file would be able to see that have applied to be a guarantor on a ClearLoans loan.
The guarantor could find their credit file is affected if both the borrower and the guarantor do not pay and we are forced to take court action.
You can change your mind about being a guarantor any time before the money is paid out by calling us on 1300 430 935 9am - 6pm (AEST) Mon-Fri.
If you change your mind before you pay any money to the borrower, you can pay us the full loan amount back, plus any interest accrued, to close the account. Once you have given the money to the borrower, if you wanted to stop being guarantor, you would have to repay the loan in full with any accrued interest, or wait until the loan is settled by the borrower.
The loan is not secured against the guarantor’s home.
The only time the guarantor's home can be affected is if the loan is not paid back by either the borrower or the guarantor. In this instance, there is the possibility of court action and if a judgement is awarded and not stuck to, then we can request a charging order on their property or an attachment of earnings.
This is ONLY if the loan is not paid back and nothing more can be done to come to another arrangement.
We will send a loan pack to the guarantor detailing the loan and copies of their important documents for them to keep.
No, a guarantor can only be a ClearLoans customer on one loan at a time. As soon as the loan they are guaranteeing is paid back, they can stand as guarantor again.
A guarantor can be self-employed as long as they are aged 18-75, and haven't had any trouble paying their bills in the past.
Although they do not have to be a homeowner, it may increase the possibility of us accepting them as your guarantor if they do own their own home.
The guarantor will have to pay the loan back if the borrower doesn't, so they must be able to afford the monthly payments and still have enough money to live their normal life.
We will look at the guarantor's credit file to make sure that they are financially stable and haven't had trouble paying back their bills in the past.
Anyone searching their credit file would be able to see that have applied to be a guarantor on a ClearLoans loan.
The guarantor could find their credit file is affected if both the borrower and the guarantor do not pay and we are forced to take court action.
Many people are unable to borrow from banks because a credit score says they can’t be trusted. But at ClearLoans, we base our loans on friendship and trust instead of credit scores. If you have a friend who trusts you and is willing to be your guarantor, then we will trust you too.
People guarantee loans for their friends because they know they are trustworthy and that borrowing money is a good idea for them. It’s basic, old fashioned common sense.
A guarantor's responsibility is to make loan payments if you do not. This is why we run through an suitability assessment with them, too; we want to make sure that they would be able to take on this sort of commitment.
Once the borrower has filled out their part of the application, we will send them a link to forward on to their guarantor, where they will fill in basic information about themselves.
As part of our checks before paying out the loan, we look to make sure the guarantor is financially stable and hasn’t had trouble paying back their bills in the past.
We will also have a telephone conversation with the guarantor to make sure they understand their responsibilities and they can afford to make payments to the loan if the borrower doesn't.
A guarantor is someone who trusts you to make your loan payments, and is also happy to make any you do not.
Many customers use a friend or family member, as they tend to know you best, but a guarantor could be anyone. Just to give you an idea, we see neighbours, work colleagues and employers guaranteeing loans, too.
Remember, your guarantor needs to:
We’ve made our loan process as simple and stress-free as possible for both you and your guarantor.
Once you’ve completed our five-minute application, we’ll give you a link for your guarantor so they can complete their part.
Your guarantor will be asked to complete a simple online budget plan. This will cover their monthly income (such as salary, pension and benefits) and any outgoing costs to make sure the loan payments are affordable. This is just in case your guarantor ever did need to step in and make payments.
When your guarantor has done this, we’ll give them a quick call to confirm their details, check they understand their responsibilities and to arrange paying out the loan.
Once we receive a signed application from a guarantor, we'll check that they haven't had any trouble paying bills in the past.
We will also have a telephone conversation with them to make sure they understand their responsibilities as guarantor and that they can afford to make payments to the loan if the borrower doesn't.
We pay the loan out into the guarantor’s bank account, not the borrower's. We do this to protect against fraud and ensure the guarantor is aware the loan has been paid out. The guarantor can either transfer it to the borrower or give them the cash.
Please make sure you keep us up-to-date with your contact details.
Our guarantor loans are based on an old-fashioned idea of trust. We don't like to judge people on their credit score because we feel this is sometimes an unfair judgement of character. So instead we lend on the basis of trust. If you can find someone who trusts you enough to be your guarantor and you can both afford the monthly repayments, then we'll trust you too.
A suitable guarantor is someone who is aged 18-75, has a good credit history with no trouble paying bills in the past, and who can afford to make the monthly payments if you don't.
Although they do not have to be a homeowner, it may increase the possibility of us accepting them as your guarantor if they do own their own home.
Don’t worry if your guarantor has been declined, the most important thing is we’ve already accepted your application and want to help you get the money you need.
You just need to find someone else to be your guarantor instead. As soon as you’ve found someone new, we’ll check that the payments are affordable for you both and will then arrange paying out the loan.
There are a few reasons why we’re unable to accept someone as a guarantor, but the most common is if their credit score doesn’t meet our criteria.
If someone is a guarantor, it will be up to them to make the loan payments if you did not. By looking at their credit score, it allows us to see if they've kept up with their own bills in the past. This helps us to decide if they would be a suitable guarantor.
Other reasons include:
A guarantor’s responsibility is to make loan payments if the borrower doesn't. This is why we run through an affordability assessment; we want to make sure that the guarantor is able to take on this sort of commitment.
If the borrower was to enter into an Part 1X debt agreement, go bankrupt, simply stop paying or pass away, then the guarantor becomes solely responsible for each monthly repayment until the loan is completed.
However, wherever possible, we will always work with the borrower first and come to an arrangement, before asking a guarantor to pay. We will also inform the guarantor of any arrangements made with the borrower.
When considering if you should be a guarantor, we recommend you ask yourself the following questions:
If you are comfortable with the guarantor responsibilities, meet the criteria above and trust the borrower, then we will too.
A guarantor is someone who agrees to back up a borrower's loan and steps in to make payments if the borrower doesn't.
The guarantor needs to be aged between 18 and 75, with a good credit history. It is the guarantor’s responsibility to make the repayments on the loan if the borrower ultimately does not. Therefore, we will only approve someone as a guarantor if they have enough money to cover the monthly payments to the loan, should they be required to, as well as live their normal lives.
Yes, when the money is paid into your guarantor’s account a text will be sent to both of you.
Your guarantor can transfer the money to you or take the cash out and give it to you.
We offer loans from $3000 - $15,000 over 1-5 years.
You’ll need a guarantor who is aged 18-75, with a good credit history and hasn’t had problems paying their bills in the past. They agree to pay the loan back if you don’t, so it's important that they can afford the monthly payments on the loan without any problems, whilst having enough money to live their normal life.
Before you take out a loan with us, you need to be 100% sure you can afford the loan and that we’re the best option for you.
Yes, you can reapply for another loan with us if you have settled your previous one. You will need to wait five working days to allow for the payment to be confirmed.
You will need to go through the same checks as you did for your original loan, to ensure that you're still eligible and in a position to afford the monthly loan repayments.
We will always do everything we can to make sure your loan is paid out as quickly as possible. If you and your guarantor complete the application online, and all checks are completed without any problems, then we could pay out your loan within 24 hours. Most loans are paid out within 48 hours.
Some things that could slow your application down are:
We pay the money into the guarantor’s bank account to protect them against fraud. This way we can make sure they’re aware of the loan.
Your guarantor can then either transfer the money to you or withdraw the funds for you as cash.
If you're asked to send in proof that your guarantor is a homeowner, the following documents are acceptable:
When the loan is ready to be paid out, we transfer the funds into your guarantor’s bank account. We do this to protect them against fraud and to make sure they know exactly what’s going on with the loan.
We will pay out your loan into your guarantor’s account and they could either transfer you the money, give you cash or a cheque, whichever is best for you both. We do this to protect them against fraud and to make sure they know what’s going on.
We will text you both to let you know when we've transferred the money and when you should expect to see it in your guarantor's account.
Your ClearLoans account is a secure area for you to log in and easily manage your loan account. We’ve designed your account area so that you can easily update your payment information and personal details, view statements, change repayment dates and more.
Simply log in to your account here
You will need your mobile number that you signed up with and your date of birth to log in (if your mobile number has changed just contact us here)
Simply log in to your account here
You will need your mobile number that you signed up with and your date of birth to log in.
Has your mobile number changed since your loan was paid out? Click here for more help
If your mobile number has changed since you took out your loan, don’t worry. All you need to do is call us on 1300 430 935 (9am - 6pm (AEST Mon-Fri) and we’ll update your phone number for you. Once this is updated you can log in using your new mobile number and date of birth.
Sorry to hear that. First of all, please check that your mobile number is correct and matches the number you had when you took out your loan.
Beneath the yellow ‘Continue’ button there should be a blue link, ‘Didn’t get a code? Resend’ simply click this link and we’ll resend it for you.
If you’re still struggling, please just call us on 1300 430 935 (9am - 6pm (AEST Mon-Fri) and we’ll help get you logged in.
Log in to your ClearLoans account here and from the Dashboard under ‘Quick Links’ you can view your current settlement figure by selecting the ‘View Settlement figure’
Please note that your settlement figure is only valid for 24 hours so if you would like to settle the loan please call us within 24 hours to ensure you have the up-to-date figure.
To settle your loan please call us on 1300 430 935 (9am - 6pm (AEST Mon-Fri)
Your ClearLoans account has up-to-date statements for the duration of your loan.
1. Simply log in to your ClearLoans account here
2. You can access your statements from the Quick Links in your Dashboard, or you can click ‘View my statements’ in the menu
You and your guarantor can easily view any transactions that have occurred on your loan account. For more details on what each transaction means, please click here
We've made repaying the loan as simple and stress-free as possible.
When we pay out the money, we'll set up a monthly direct debit and collect your debit card details. This is so you have a backup if the direct debit ever failed, to help ensure the loan doesn't fall behind.
You can make a payment online by logging in to your ClearLoans account here
From the Dashboard you can ‘Make a payment’ from your Quick Links or View your payment details and make a payment through there.
Please note that if you have a current Direct Debit processing and you make an additional payment at the same time, both payments will be processed.
It’s easy to add a new payment card to your ClearLoans account, simply log in here
You can manage your payment details from your ClearLoans account, simply log in here
At ClearLoans it’s really important that we make our loans as flexible as possible for you. That’s why we give you the option to change your repayment date so that it works for you.
Simply log in to your ClearLoans account here and ‘View Payment Details’ to select ‘change repayment date’
There are some rules to consider before changing your payment date:
If you’re worried about your repayment date or have concerns that your payment is going to be late, please contact us directly on 1300 430 935 (9am - 6pm (AEST Mon-Fri)
If your payment is late, we will notify both you and your guarantor and then collect the payment from them immediately.
| Transaction Type | What it means |
|---|---|
| Loan Paid Out | The date the loan was paid out |
| Interest | The interest charged on your loan |
| Payment Due | Your regular monthly payment is due |
| Direct Debit Payment Received | When your Direct Debit payment has been received |
| Direct Debit Payment Received - GT | When the Direct Debit payment has been received from the Guarantor |
| Card Payment Received | A payment was received by debit card |
| Card Payment Received - GT | A payment was received from the Guarantor by debit card |
| Cheque payment received | A payment by cheque was received |
| Cheque payment received - GT | A payment by cheque from the guarantor was received |
| Card Payment Refund | A payment was refunded to your card |
| Card Payment Refund - GT | A payment was refunded to the guarantor’s card |
| Refund via bank transfer | A refund was issued to your bank account |
| Refund via bank transfer - GT | A refund was issued to the guarantor’s bank account |
| Refund via cheque | A refund was issued to you via cheque |
| Refund via cheque - GT | A refund was issued to the guarantor via cheque |
| Chargeback on card payment | A payment was returned to you due to an issue you raised with your bank |
| Chargeback on card payment - GT | A payment was returned to the guarantor due to an issue they raised with their bank |
| ClearLoans adjustment | An item on your statement has been updated |
| ClearLoans payment adjustment | An item on your statement has been updated |
| ClearLoans payment adjustment - GT | An item on your statement relating to the guarantor has been updated |
| ClearLoans compensation payment | A compensation payment has been issued to you |
| ClearLoans compensation adjustment | A compensation payment has been updated |
| ClearLoans interest adjustment | An interest payment has been updated |
Flexibility is one of our top priorities and that’s why we’ve made it easy for you to settle your loan in full, at any time with no fees or extra charges.
To settle your loan you can call us directly on 1300 430 935 (9am - 6pm (AEST Mon-Fri)
To view your settlement figure log in to your ClearLoans account here and from the Dashboard under ‘Quick Links’ you can view your current settlement figure by selecting the ‘View Settlement figure’
Please note that your settlement figure is only valid for 24 hours so if you would like to settle the loan please call us within 24 hours to ensure you have the up-to-date figure.
You can quickly and easily update your mobile number in your ClearLoans account. Simply log in here
You can quickly and easily update your email address in your ClearLoans account. Simply log in here
You can quickly and easily update your address in your ClearLoans account. Simply log in here
You can quickly and easily update your details in your ClearLoans account. Simply log in here
Guarantors have their own self-service ClearLoans account so you both have full visibility on the status and progress of your loan account.
Both you and your guarantor have separate log in details based on your mobile number and dates of birth.
From your Guarantor ClearLoans account, guarantors can:
Yes, our guarantor ClearLoans accounts have full visibility on all transactions in detailed statements from the start of the loan to the current day. To view the loan statements:
1. Simply log in to your ClearLoans account here
2. You can access your statements from the Quick Links in your Dashboard, or you can click ‘View my statements’ in the menu
You and your guarantor can easily view any transactions that have occurred on your loan account. For more details on what each transaction means, please click here
We've made repaying the loan as simple and stress-free as possible.
When we pay out the money, we'll set up a monthly direct debit and collect your debit card details. This is so you have a backup if the direct debit ever failed, to help ensure the loan doesn't fall behind.
We promise to never charge you for making extra payments or settling your loan early. This will actually save you money, as you'll only repay what you borrow and the interest accrued for the time you have the loan.
Find out more about how to make a payment online here
Find out more about settling your loan early here
Find out how to view your settlement figure here
Of course. At the initial application stage, we'll email you a copy of the contract information, and the Terms and Conditions and other documents.
If you misplace these documents, then you would need to email us at hello@clearloans.com.au
We will show on your bank statement as ClearLoans.
Your ClearLoans account is a secure area for you to log in and easily manage your loan account. We’ve designed your account area so that you can easily view your loan status, update your payment information and personal details, view statements, change repayment dates and more.
Simply log in to your account here
From the Dashboard you will see the number of monthly repayments remaining, your next repayment due date and the outstanding balance to settle.