Can I make a late loan payment?

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It is important that payments are made in full and on time each month, as that is our contractual agreement and this could help build your credit rating.

If something has changed and you think there is a date in the month that suits you better, you may be able to change your payment by calling our Collections Hotline, but we will need five working days notice so we can tell the bank.

If you don't think you will be able to pay us on time, call us on 03 8566 7726 (9am to 9pm, Monday to Friday), so we can work out what's gone wrong and see if we can come to a reasonable resolution with you.

If your payment is late, we will notify both you and your guarantor and then collect the payment from them immediately.

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